Refund policy

Return and Refund Policy
At marketto.store, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.
Return Window
Customers can request a return within 7 days of receiving the product, provided the item is unused, in its original packaging, and in the same condition as received.
Non-Returnable Items
Products damaged due to misuse, items without original packaging, or products marked as "non-returnable" at the time of purchase are not eligible for return.
How to Request a Return
To initiate a return, contact us at [aapka email] with your order number and reason for return within 7 days of delivery.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds will be processed within 5–7 business days to your original payment method. For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos/video proof, and we will arrange a replacement or full refund.
Cancellations
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible, but our return policy will apply.
Contact Us
For any return or refund queries, reach us at [deepaksony754@gmail.com] or [9041001357].